Shipping and Refunds

Payment Option

  • Credit Card / Debit Card
  • Net Banking - SBI, ICICI Bank, HDFC Bank etc
  • UPI
  • Wallets
  • COD Payment

Payment Failure

If you have made a successful payment and have not received an order confirmation, please follow the below steps.

  • If you successfully made the payment and not been diverted back to website, please email the screenshot along payment details on support@instaoven.com 
  • If the payment had been deducted from your bank account / credit card but reflected as failed on our payment gateway, please email us the screenshot of statement with your transaction date/time and details.
  • Confirmation received from Payment Gateway would be final.

Returns

Given the nature of our products, unfortunately, we cannot offer you a refund or exchange.

In general, an item may be eligible for return within the applicable return window if it fulfills one or more of the following conditions:

  • Was delivered in a physically damaged condition
  • Has missing components/Contents
  • Is different from what was ordered

If any product received in any of the above condition please get back to us on support@instaoven.com with images and details of product.

Refund

  • After the return is accepted the refund is processed within 5 to 10 working days.
  • Refund would be made directly to customer’s Bank Account or original payment method.

 

ORDER CANCELLATION

  • Customers can cancel order within 6 hrs.
  • Order cannot be cancelled once shipped.
  • Order can be cancelled if delayed beyond 5 days.
  • Sellers can cancel order on account of non-availability of stock or any other reason.
  • Instaoven / Seller can cancel an order in case of natural calamities, strike or unforeseen condition.

 

Shipping

We are currently shipping only in Bengaluru, Karnataka. All orders outside of the city will be refunded in case advanced payment is done.

Shipping Charges - 

Free delivery on order above Rs 499

Rs 50 shipping charges for order value Rs 499 or below.

Shipment might get delayed due to any natural calamities or unforeseen circumstances 

 

Terms and Conditions –

Product images may differ from actual products. images are a mere representation of the products. please read the label on the physical product carefully for complete information provided by the manufacturer. For additional information, please contact the manufacturer.